Telephone etiquette and internet etiquette via e-mail are actually hot topics right now as many believe the use of e-mail and cell phones have brought into the business environment a loss of good manners. E-mailing is as important as live phone conversations in today’s companies and many employers are losing customers, leads and dollars due to poorly handled e-mails. One can have their character, performance and intelligence pre-determined by the way they write, reply and use e-mail communication. Let’s start with the basics of e-mail. There must be a subject …
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