It is time to assess your goals you put in place the first of the year. We are half way through the year and if you are not where you intended to be, ask yourself why not. Here are my personal suggestions for moving your business forward fast and efficiently. As part of the process, you might call your good customers and ask them for any feedback they can give you to increase your business, the second half of the year, to the level you expect it to reach based …


Professionalism is defined as a “person engaged or qualified in their field, an expert, someone certified in an area of their profession”. The word “professional” is tossed around a lot. Everyone has their own image and their own definition of what the word professionalism means to them. Companies have in writing and policy how professionalism is defined and should be demonstrated within that company. The following are universal agreements on the subject of professionalism within most industries: Always performing to the best of your abilities in every aspect of your …


What is professional dress in this global melting pot we live in? We need to remember “when in Rome, do as the Romans”. That being said, the information below is with the agreement we are in the United States of America and therefore, my suggestions on professional dress would be for the office personnel residing in the USA. Many companies are requesting an informative and direct approach to employee dress. It has changed considerably over the years as our society has become more and more casual. Even while attending our …


What is your “money script”? These are sayings we tell ourselves that can hurt us or help us. Sometimes I say, “do what you love and the money will come”. In fact I do believe it is a true statement but there are other personal promises we must act on in order to fulfill that simple thought. When people say, “we can’t afford it” many think there must be a greater force determining what the family can and can’t buy. It sounds like “we have no control over what we …


Telephone etiquette and internet etiquette via e-mail are actually hot topics right now as many believe the use of e-mail and cell phones have brought into the business environment a loss of good manners. E-mailing is as important as live phone conversations in today’s companies and many employers are losing customers, leads and dollars due to poorly handled e-mails. One can have their character, performance and intelligence pre-determined by the way they write, reply and use e-mail communication. Let’s start with the basics of e-mail. There must be a subject …



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